Legal
Legal centre
These documents are drafts pending review and approval by the Pharmacy Council of Nigeria and qualified Nigerian legal counsel. The Electronic Pharmacy Regulations, 2026 and other applicable laws prevail over them.
- Terms of Use Rules for using the portal, accounts, applications, payments and enforcement.
- Privacy Policy What personal data the portal collects, why, how long it is kept, and your rights under the Nigeria Data Protection Act 2023.
- Payment Policy How fees are set, paid, referenced and verified, and what happens when a payment is pending or fails.
- Refund and Cancellation Policy How to raise a duplicate, failed or incorrect payment, and how requests are reviewed.
- Applicant Declaration What you confirm when you submit an application.
- Inspection and Licensing Policy How applications are inspected, assessed, approved or refused, and how licences are renewed.
- Complaints and Appeals Policy How to make a complaint or ask for a decision to be reviewed.
- Website Disclaimer What submitting, paying and using this website do and do not mean.
- Cookie Policy The cookies the portal uses and why.
- Regulations & guidelines The official Electronic Pharmacy Regulations, 2026 (PDF) and a plain-language guide.
Questions or complaints: use the Contact page.